Passenger Information in Enhanced Partnership Areas

Passenger Information in Enhanced Partnership Areas takes place on 25 November 2026. Venue: Millennium Point, Birmingham.

Enhanced Partnerships (EPs) provide a powerful framework for improving passenger information across local bus networks, but what can authorities and operators realistically achieve, and what is already being delivered in practice? This RTIG event will explore how Enhanced Partnerships are being used to drive improvements in passenger information, from bus stops and real-time displays through to digital channels, accessibility initiatives, disruption information, and network-wide consistency. Attendees will hear directly from practitioners about the opportunities available within EP arrangements and the practical steps being taken to deliver better information for passengers. The event will showcase real-world examples of successful initiatives, highlight lessons learned from across England, and examine how suppliers can support authorities and operators in achieving their passenger information ambitions. Whether you are developing a new EP scheme, refreshing an existing partnership, or looking for practical ideas and proven approaches, this event will provide valuable insight, case studies, and networking opportunities. Join colleagues from local authorities, bus operators, technology suppliers, and industry bodies to discuss how Enhanced Partnerships can be used to create a more informed, confident, and connected passenger experience. Here from: Using information to make journeys safer for women and girls - Jocelyn Elleby 4,000 Stops Later: What We Learned and What Comes Next: Turning bus stop data into insight, investment, and action - Stuart Kocan-Payne, Oxfordshire County Council Asking plain language questions about network performance - Grant Fraser, Snapper and others Who should attend? Local transport authorities and EP leads Bus operators Passenger information and customer experience teams Technology and information system suppliers Consultants and industry stakeholders involved in bus service improvement and delivery Call for speakers : please contact tim.rivett@rtig.org.uk if you would like to speak.