Last updated: 20 May 2026 • Effective: April 2026 • Governing law: Portuguese law & EU regulations
Photographers retain copyright of the photos they upload. Event organisers retain ownership of their event and are responsible for obtaining appropriate consent from guests. Guests may download and use their own photos for personal use only. TIME&SPACE provides a limited service to match, store, and deliver photos. We are not liable for technical failures. By using this platform, you accept these terms in full.
By accessing or using TIME&SPACE (timeandspace.app), you agree to be bound by these Terms of Service. If you do not agree, do not use the platform.
These terms apply to all users: photographers, event organisers, guests, sponsors, and affiliates. You must be at least 16 years old to create an account, worldwide, with no country exceptions. You can use TIME&SPACE at events anonymously (without an account) without any age restriction.
TIME&SPACE is an event photo delivery platform. Here's what we do:
TIME&SPACE is a technology platform. We are not the photographer, organizer, or event operator. We facilitate delivery of photos. Responsibility for the quality, accuracy, and legality of the photos and events remains with the photographer and organizer.
Photographers and event organisers must create accounts. Guests do not need accounts. They access photos via a public gallery link.
We may suspend or terminate your account if you violate these terms, engage in illegal activity, abuse the platform, or fail to pay for services. We will provide notice where reasonably possible.
Events are available in three standard tiers, plus a Custom plan for large-scale productions:
Optional add-ons (available on all plans, one-time purchase per event):
All tiers and add-ons require payment before activation. All prices are in EUR and exclude VAT. VAT is added at checkout where applicable.
If you activate a sponsor for an event, guest photo downloads will include a sponsor logo watermark. You are responsible for:
TIME&SPACE applies watermarks at your instruction and is not party to your agreement with the sponsor.
You own the event. You can invite collaborators (photographers, team members) to manage the event. You can remove collaborators at any time. When your account is deleted, the event may be archived or deleted depending on retention settings.
Photo ownership rests with whoever holds the copyright, typically the photographer who took the photos. The arrangement between a photographer and an event organiser regarding photo rights, usage, and exclusivity is governed by their own agreement and is not the responsibility of TIME&SPACE.
By uploading photos to TIME&SPACE, you (the uploader) confirm that you have the right to do so, and you grant TIME&SPACE a limited, non-exclusive, royalty-free licence to:
TIME&SPACE does not claim ownership of uploaded photos. This licence ends when photos are deleted from the platform.
TIME&SPACE may feature event photos or screenshots of the platform (showing the guest gallery interface) on its website, social media channels, or marketing materials to showcase the product experience. This applies only to platform UI screenshots and non-identifiable gallery views, not to individual guest face photos.
This is an opt-out licence: By default, we may use your event for marketing purposes. However, if you do not want your event featured, you can:
We will remove your event from all marketing materials within 7 days of your request.
You agree NOT to:
You warrant that:
You may delete photos at any time. Once deleted, they are removed from the guest gallery and deleted from storage within 48 hours. TIME&SPACE may also remove photos that violate these terms.
You don't need to create an account to access event photos. Just scan the QR code and follow the prompts.
Before your face is processed, you understand that:
Event organisers choose how long photos are available (30, 90, or 365 days). After this period, photos and your gallery access are deleted.
Downloaded photos are for your personal use only. You may not:
You may optionally provide your email to receive notifications about photo matches. You can unsubscribe anytime.
Organiser and Photographer accounts may set a username and activate a public profile page at timeandspace.app/u/[username].
When you change your username, your old public URL (timeandspace.app/u/[old-username]) automatically redirects to your new URL for 90 days. After 90 days, the old username becomes available for others to claim. Your previous username is stored in our system during this window and deleted when it expires.
Your public profile is visible by default once you set a username. You can hide it at any time in Account Settings. When your profile is public:
You may not use a username that:
Violations may result in username removal or account suspension without prior notice.
TIME&SPACE is a hosting service under the EU Digital Services Act (DSA). We are required to act on illegal or violating content when notified. Our full content moderation policy, including a list of prohibited content, report processing timelines, and appeals process, is outlined in Section 3 of these Terms.
A "Report" button is available on all user-generated content on the platform (profile photos, comments, reactions). You can also email [email protected] with subject "Content Report".
Reports are reviewed within 5 working days (within 24 hours for CSAM or imminent harm). We will notify you of the outcome.
Violations of these terms or our content moderation policy result in:
If your content was removed and you believe the decision was incorrect, you may appeal within 14 days of the removal notification by emailing [email protected] with subject "Content Moderation Appeal". Appeals are reviewed by a different person than the original decision and resolved within 10 working days.
For DSA-related requests from EU authorities or trusted flaggers: [email protected], subject: "DSA Request". TIME&SPACE is established in Portugal (EU) and is not required to designate a separate EU representative.
Transparency notice: If you signed up using someone's referral link, that person may receive a commission if you become a paying customer. Disclosed here under EU Directive 2005/29/EC and Portuguese consumer protection law. The commission does not affect the price you pay.
Any registered TIME&SPACE user may share their referral link, regardless of account type. This includes photographers, event organisers, DJs, artists, speakers, venues, and guests. No application or approval is required. This is a referral fee arrangement, not a commercial agency or employment relationship.
You earn a flat 10% of every paid event fee from organisers you refer, provided they create and pay for their first event within 90 days of signing up. There are no tiers, no caps, and no minimum referral volumes.
STARTER (€188): €18.80 commission
ADVANCED (€488): €48.80 commission
PRO (€888): €88.80 commission
Commission is 10% of the net event fee paid, before Stripe processing fees. Calculated and credited automatically on payment confirmation.
90-day commission window: Commissions are earned on payments made within 90 days of the referred organiser's account creation date. The referred organiser must create and pay for at least one event within this window. Events paid after this window do not generate commission. The window closing date is visible per referral in your dashboard.
A referral qualifies only if the referred organiser is a new customer. A referral does not qualify if:
Payouts are initiated by you from your dashboard (Dashboard → Referrals → Request Payout). Minimum balance to request: €50. Payouts are processed on the 1st and 15th of each month via SEPA bank transfer to your IBAN.
When requesting a payout, you must provide your IBAN and NIF (tax identification number). You must issue a valid invoice (recibo verde or company invoice) to:
Welcome Objective Unipessoal Lda
NIF 517881721 · Lisbon, Portugal
Email: [email protected]
Subject line: Referral Payout, [your name]
Payment is transferred within 5 business days of receiving a valid invoice. Tax liability on commission income rests entirely with the referrer. TIME&SPACE does not withhold tax.
You agree not to:
Upload illegal, obscene, defamatory, or harmful content
Circumvent rate limits, security controls, or access restrictions
Scrape, crawl, or bulk download photos without permission
Use the platform for surveillance, tracking, or facial recognition outside event purposes
Reverse-engineer, decompile, or attempt to extract platform source code
Impersonate others or misrepresent your identity
Harass, abuse, or threaten other users
Distribute malware, viruses, or malicious code
Spam, phish, or launch attacks against the platform
You retain all copyright and intellectual property rights in photos and content you upload. TIME&SPACE claims no ownership.
Under GDPR, photographers and event organisers are data controllers responsible for processing guest data lawfully. TIME&SPACE acts as a data processor. You must:
TIME&SPACE brand, logo, software, design, and technology are our intellectual property. You may not:
We grant you a limited, non-exclusive, revocable licence to use TIME&SPACE for lawful event photo delivery. This licence does not permit resale, redistribution, or commercial use without written permission.
We stand behind our platform. If you are not satisfied with TIME&SPACE for any reason, you may request a full refund within 30 calendar days of payment. No explanation required.
Email [email protected] with your event name and the email address used at payment. We will process your refund within 7 business days. No questions asked.
Once a refund is issued, your event plan is cancelled and the event reverts to unpublished status. Any photos already delivered to guests remain accessible to those guests until the original event expiry date.
This voluntary guarantee is in addition to, and does not replace, any statutory rights you have under applicable law, including the EU Consumer Rights Directive 14-day right of withdrawal where applicable.
Under EU Consumer Rights Directive, you have the right to withdraw from your purchase within 14 days of payment. However, this right is lost once performance has begun (i.e., once your event is live and photos are being delivered to guests).
To withdraw: Contact [email protected] within 14 days of payment, before your event goes live.
Within 30 days of payment: Full refund available under our money-back guarantee (see section above). This applies regardless of whether your event has started.
After 30 days: No refunds once the 30-day guarantee period has expired, except where required by applicable law.
Disputes: Contact [email protected]. We resolve all payment disputes within 5 business days.
Payments are processed by Stripe. We do not store your card details. By paying, you authorize Stripe to charge your payment method according to Stripe's terms.
If payment fails, your event will not go live. We will notify you of the failed payment. You have 7 days to retry payment or your event will be cancelled.
TIME&SPACE is provided "as-is" without warranty of any kind. We do not guarantee:
We are not liable for:
Our total liability to you is limited to the amount you paid for the service in the 12 months prior to the claim. If you paid nothing, our liability is €0.
These limitations do not apply to death, personal injury, fraud, or consumer rights that cannot be waived by law.
You agree to defend, indemnify, and hold harmless TIME&SPACE, our founders, and our team from any claims, damages, costs, or losses arising from:
In other words: if your photos or conduct causes legal trouble, you cover the costs.
You can request account deletion through your dashboard settings. Upon deletion:
Termination ends your right to use TIME&SPACE. Sections on intellectual property, liability, and indemnification survive termination.
These terms are governed by Portuguese law and EU regulations (especially GDPR). All mandatory consumer protections under EU law apply to you. The legal entity operating this platform is Welcome Objective Unipessoal Lda, NIF 517881721, registered in Lisbon, Portugal, trading as TIME&SPACE.
Step 1: Good-faith negotiation. Contact [email protected] with your dispute. We will respond within 30 days.
Step 2: Mediation. If unresolved, we will attempt mediation in good faith.
Step 3: Litigation. Disputes will be resolved in the courts of Lisbon, Portugal. EU consumers may also use the EU Online Dispute Resolution platform.
You consent to the exclusive jurisdiction of Portuguese courts (Court of Lisbon) for any legal proceedings. If you are a consumer in the EU, you may also sue in your home country's courts.
We may update these terms. Material changes will be notified via email and on this page. Continued use after changes means you accept the new terms. If you do not agree, you must delete your account.
If any part of these terms is found invalid or unenforceable, the rest remain in effect. If a term is found unenforceable, it will be modified to the minimum extent necessary to make it enforceable.
These terms apply to all users. However, if you are a consumer in the EU or other jurisdictions with mandatory consumer protection laws, those protections cannot be waived or limited by these terms. This includes: